Goodwin Racing Bookmakers Social Responsibility

Over 18s Only

It is against the law in the UK for anyone under the age of 18 to gamble. When opening an account with Goodwin Racing we will carry out checks to verify your age. This may include the usage of a third party to conduct an age verification search. We may also request proof of age from yourself to help verify your age. Your account may be suspended and funds withheld until proof of age is provided.

Responsible Gambling

Gambling is an enjoyable leisure activity if you gamble responsibly and stay in control. However, we know that for some people gambling can get out of control and can have adverse effects on them and the people around them.

Goodwin Racing Ltd is committed to Responsible Gambling and helping people if they have a problem with gambling.

We have many account options that can help you manage your gambling:

Deposit Limits

A good way of managing your account is to place a deposit limit on your account. Limits can be set at whatever amount you like and can be set for 24 hour, 7 day or 30 day period and cannot be overridden. You can apply a deposit limit at any time and you can decrease limits at any time which will be applied immediately.
If you would like to increase any deposit limit applied, we urge you to consider carefully if it is the right thing to do. To give you time to think about your decision we will apply a 24 hour waiting period before any increases are applied.
Please speak to customer services on 08000 421 321 or

Time Outs

If ever feel like you want to take a break from your gambling for whatever reason you can do so by applying a time out on your account. This can be for a period of 7 days or 30 days.
Once your time out begins you will not be able to use account for betting. You may withdraw any balance in this time.
If you would like to cancel your time-out, we urge you to first consider if this is the right thing to do and will apply a 24 hour waiting period for any cancellation to take place.
Please speak to customer services on 08000 421 321 or

Problem Gambling

Whilst the vast majority of people enjoy gambling in a safe and responsible manner, for some people it can have a harmful impact.
Answering the following questions can help you understand more about your gambling:

  1. Have you ever bet more than you can afford?
  2. Have you needed to gamble with larger amounts of money to get the same feeling of excitement?
  3. Have you gone back on another day to try to win back money you have lost?
  4. Have you borrowed money or sold anything to gamble?
  5. Have you ever lied to cover up the amount of money or time you have spent gambling?
  6. Have people criticised your betting or told you that you had a gambling problem, whether or not you thought it was true?
  7. Have you felt guilty about the way you gamble or what happens when you gamble?
  8. Has your gambling caused you any health problems, including stress or anxiety?
  9. Has your gambling caused any financial problems for you or your household?

The more you answer “yes” to these questions, the more likely you are to have a gambling problem. If you have answered “yes” we recommend you speak to someone about your answers. Please contact customer services on 08000 421 321 or There are also many gambling support services who can offer help and advice:

Gamcare: 0808 8020 133 –
BeGambleAware: 0808 8020 133 –
Gamblers Anonymous: 02973 843040 –
Gambling Commission – Gambling Help:

Self Exclusion

If you feel that you may be developing or may have a gambling problem we strongly urge you to consider self-exclusion. If you want to stop gambling for any other reason please consider a time-out or account closure.
A Self-exclusion means that your account will be closed for a specified period of either 6 months, 1 year, 2 years or 5 years and it cannot be reversed. During this time you may withdraw any balance but no gambling will be allowed on your account all the time the self-exclusion is active.
If you decide to self-exclude we strongly recommend that you seek exclusion from any other gambling operators you have accounts with and seek advice from a gambling support service.

Please speak to customer services on 08000 421 321 or